Effective Date: 3/17/2026

Welcome to First In Threads, By purchasing our merchandise and accessories, you agree to the following terms and conditions:

Use of Products

  • Our products are intended for personal use only and should not be resold without written consent.

  • We are not liable for misuse of products or failure to follow instructions.

Pricing and Availability

  • Prices are subject to change without notice.

  • Availability of products may vary and we reserve the right to discontinue items at any time.

Orders and Payments

  • All orders must be paid in full at the time of purchase.

  • Payment information is processed securely through third-party providers.

Shipping

  •  We ship to the address provided at checkout. Please ensure accuracy.
  • Shipping times may vary depending on location and carrier.

Limitation of Liability

  • First in threads is not responsible for indirect, incidental, or consequential damages arising from product use.
  • Our liability is limited to the purchase price of the product.
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Refund and Returns

overview

Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we cannot offer you a full refund or exchange.

Eligibility

  • Items must be unused, in the same condition received, and in original packaging.

  • Receipt or proof of purchase is required.

  • Please do not send your purchase back to the manufacturer.

  • contact customer support number for all problems

Non-Returnable Items

  • Perishable goods (food, flowers, newspapers, magazines).

  • Intimate or sanitary goods.

  • Hazardous materials, flammable liquids or gases.

  • Gift cards.

  • Downloadable software products.

  • Certain health and personal care items.

Refunds

  • Once your return is received and inspected, we will notify you via email of approval or rejection.

  • Approved refunds will be processed and credited to your original payment method within a certain number of days

Late or Missing Refunds

  • Check your bank account.

  • Contact your credit card company (processing times may vary).

  • If you still have not received your refund, contact us.

  • Contact your bank (refund posting may take time)

Sale Items

  • We only replace items if defective or damaged.

  • To exchange for the same item, email us

Gift Items

  • We only return with original receipt not the gift receipt only trading for equal or lesser items. 

Shipping Returns

  • Mail your product to: {physical address}.

  • You are responsible for paying return shipping costs.

  • Shipping costs are non-refundable and will be deducted from refunds.

  • Consider using a trackable shipping service or purchasing shipping insurance for expensive items.

  • We do not guarantee receipt of returned items.

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